Synckony Intelligence
Know when every customer will buy again.
Your order history already knows which products get repurchased, on what rhythm, by whom. Synckony reads those signals from your store — on Neto or Shopify — and turns them into perfectly timed campaign triggers in the email platform you already use.
One plan, everything included · works with Klaviyo, SmartrMail, Omnisend & Nitrosend.
reorder due → Klaviyo
Daily Greens 500g · ~34-day cadence · confidence 0.86
win-back → SmartrMail
2.1× past her buying rhythm · schedule the nudge
cross-sell → Nitrosend
62% of beans buyers add a grinder within 21 days
Eight predictive automations
Campaigns your email platform can't time on its own.
Intelligence turns customer, product, return, voucher, and gift signals into smarter marketing moments — delivered straight into your flows as triggers.
Reorder reminders
Trigger timely reminders when a shopper is likely to need a product again, instead of guessing the follow-up window.
Cross-sell journeys
Promote the next best product based on how customers actually buy from your catalogue, not broad category assumptions.
Churn-risk win-back
See when a customer drifts outside their normal buying rhythm and send a win-back campaign before they go cold.
Review request timing
Ask for reviews when an order is old enough to have been used, but fresh enough for the customer to respond.
Voucher expiry reminders
Bring shoppers back before unused voucher value expires, with timing and product suggestions already lined up.
Post-return recovery
Follow a return with a service-led recovery campaign that rebuilds confidence instead of letting the customer drift.
Gift buyer reminders
Use gift-purchase history to trigger anniversary-style follow-ups when the same buying window comes around again.
Price-drop alerts
Tell shoppers who viewed, carted, or bought a product when its price drops — suppressed if they only just purchased it.
…plus first-order nudges for new signups, early-adopter alerts when new products land, and subscribe-and-save prompts for rhythm buyers — eleven prediction types in all.
Where predictions land
Built for your email & SMS platform.
Synckony keeps your store data live inside four email marketing platforms — and fires its predictions into them as native triggers. No new sending tool to learn.
Klaviyo
→Live customer, order, and product sync, two-way profile updates, and prediction-driven flows — a stronger alternative to a Klaviyo-only connector.
deep two-way integrationSmartrMail
→Faster syncs, wishlist events, subscriber imports, richer custom fields, and Intelligence-powered custom-trigger automations.
deep two-way integrationOmnisend
→Cross-channel email and SMS automation running on current store, customer, and order data — with predictive events delivered as triggers.
Nitrosend
→AI-first email flows that start from custom events — the natural home for Synckony's predictive triggers.
The engine underneath
Predictions are only as good as the data feeding them.
Synckony keeps a live, complete picture of your store and streams every change to your email platform in near real time — so segments, flows, and predictions always run on current data.
- On Shopify — full webhook and API coverage: orders, customers, products, and engagement, captured as they happen.
- On Neto — 13 API-synced data types on a rolling 5-minute cycle, plus 4 data sets no API exposes: wishlists, subscriber lists, reviews, and promotions.
- Safe cutover — switching from another connector? Synckony refuses to go live until overlap is impossible. No double imports, no rogue automations.
Create your account
Start in minutes and get your merchant workspace straight away.
Connect your store
Neto or Shopify — Synckony validates access instantly and starts reading your order history.
Connect your email platform
Klaviyo, SmartrMail, Omnisend, or Nitrosend. Predictions arrive as native campaign triggers.
Watch your flows fire on time
Reorder, win-back, cross-sell and more — each one timed to the individual shopper.
Pricing
One plan. Everything included.
$19 AUD a month, plus 1¢ per order and 1¢ per customer profile synced. App commissions and referrals can bring your bill down to $0.
Need hands, not just software?
Synckony also runs store migrations — Neto → Shopify and Shopify → Neto — and fully managed email marketing campaigns in your platform of choice.
Explore the services →See what your order history already knows.
Book a call — we'll look at your store together and show you the first predictions Synckony would fire.